I never dealt with them.
Cancel the order?

 

No way to cancel unless I can get into contact with them. Two items that were BTO and are hard to find as well, so I'd prefer finding a way to communicate and ensure they actually have them.

 

Your bank or credit card company can cancel that order in a second. That should get their attention.

 

They have a reputation of not having whats listed on their website. I called on two occasions to check stock. Both times someone picked up the phone and told me that were out of stock. This doesn’t help now so not sure what the problem is.

Pete

 

I read that AFTER the order was placed, unfortunately. However, the site does specifically say inventory was updated last Wednesday.

The big problem is the phone issue. There's no way to actually reach them. If the phone doesn't ring, but instead goes to its automated system, and if the mailbox is full, there's no way to make contact.

I don't want to cancel the order if they have the two items. However, I also don't want to wait in limbo trying to find out. One of the two items is out of stock from all the other online retailers, but is one of those things that a smaller shop that does less mail order might have on the shelf. Same with the second item, but much more expensive.

 

Have the credit card company cancel the charge (order). If they really can (want to) sell the items, they'll call you.