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Broadway Limited Imports Paragon 3 Big Boy Trouble URGENT

8636 Views 22 Replies 7 Participants Last post by  JacobThompson1
Recently, My BLI Big Boy has been randomly stopping on the tracks, but the sound still works and also the headlights starts to blink, I keep on encountering this issue and I don't know what to do. I cleaned the tracks on my layout but it wasn't the tracks, when I run the train forward, it will randomly come to a halt, if I run it backwards, it will continue operating for longer amounts of time. I ran the locomotive today and it stopped not even making it all the way back around the track to me. (Idk if this has to do with the cause but) before it would randomly stop like this, I accidentally added an extra drop of smoke fluid down the stack. Would the smoke fluid be able to reach the electronics? And if you have experienced something like this in the past pls answer, I love this engine and I don't want to have it just randomly stop on the tracks. Not do I want to run it backwards for the rest of it's career.
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Clean the locomotives wheels and make sure that the power pickup wipers are making good contact with the axles or inside of the wheels, as appropriate.

You can try resetting the decoder (set CV8 to a value of 8).

If neither of those fixes your problem, then you probably have a bad connectio or wire inside the loco itself. Pull the shell and investigate. The decoder may be in the tender, so that might be a good place to start.

Good luck.
if I were to email them, how would I do so, would I contact for parts or should I contact them to send it to them so they can have a look
Is it new? Ask about warrantee repairs. You can't really order parts unless you know which ones you need.
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