Fact- The app has not worked in months and has accumulated countless negative reviews for months. I've owned a web development business for over 22 years and based upon that experience, I am telling you what is going on with the app is not normal or excusable. If the new verions didn't work, it should have never been released, period. There is absolutely no valid excuse or reasoning for what has happened. You can read the reviews and the dates of the reviews and see this problem has been going on for months, and months, and months.
Any business owner or manager should be furious at all the negative reviews that have been piling up for months after an app was released that didn't work properly.
No Excuse for this:
contact Howard Hitchcock directly.