Yeah and this adds to the embarrassment. The director of engineering emailed me and said they found the Bluetooth problem on November 17th and were releasing an update 2.6.22. As we see, this actually made it worse. I emailed back on November 21 and have not heard a peep! Crickets. Terrible customer service and they obviously don't care.I'd probably be too embarrassed to reply too.
Mike, thanks for your efforts on this. On another note of Lionel and the apps they are supposed to provide is the WiFi Camera app on the Google Play store. It disappeared almost 4 months ago and has yet to return. I wanted to buy Caboose camera but really hesitant to do so because of the lack of support/response from Lionel.Just got home from holiday travel and confirmed the latest version of the Lionchief app now works! YEAH! It's sad this went on for at least 10 weeks and only got fixed because I started blowing up executives' emails addresses and published a technology blog about it. Sadly, they never apologized or emailed back to even let me know they updated the app to version 2.6.23 which you can download from the playstore here- Lionel LionChief - Apps on Google Play
Here is who I contacted. Obviously it worked. A problem that went on for months got an app updated within 24 hours!Mike, thanks for your efforts on this matter. I wanted to buy Caboose camera but really hesitant to do so because of the lack of support/response from Lionel.